Good old fashioned customer service. Lily, my first contact was polite, very communicative and knowledgeable about the service they offered and was a delight to talk to. Tegan, the contract person was efficient and so far has kept me up to date with all I need to know. I would recommend the company to others on their customer service alone.
Multi Utility FAQs
With over 25 years' experience in the industry, our team has a wide range of knowledge and expertise available to answer your questions. Our multi utility FAQs should be able to address many of the most common concerns, questions and uncertainties that you may have. Click on the links below to learn more or call our team on 0161 549 8454
Electricity Connections FAQ
There are an array of questions that come to mind regarding your electricity connections. We’ve comprised the frequent questions we get asked to help clear a few things up.
Learn moreElectricity Jargon Buster
Sometimes there's no escaping the industry jargon. We’ve put together a jargon buster to help you understand and avoid the minefield of complicated terms.
Learn moreElectricity Meter FAQs
We have collated our most frequently asked questions about electricity meters in one place, providing the answers to your questions.
Learn moreEnergy Prepayment Meter FAQ
Are prepayment meters unsuitable and generally more expensive? We answer a range of questions around these energy meters
Learn moreGas Connections & Gas Meters FAQ
There are an array of questions that come to mind regarding your gas connection and gas meter. We’ve comprised the frequent questions we get asked to help clear a few things up.
Learn moreGas, Electricity and Water Services – Ask Our Experts
To address some of the most common queries that we receive, we’ve included our frequently asked questions to help clear any uncertainties up.
Learn moreWhen Should You Replace Your Gas Meter?
There are a few instances when you should have your gas meter replaced, find out when you should have your gas meter replaced
Learn moreWhat Our Customers Say
I have used Crown Energy several times and they have made my life so easy dealing with all the utilities. Cheryl was so helpful and bubbly, always returning my calls and dealing with any issues I had. She is a credit to the company and will definitely be using them again on future projects.
I have used Crown Energy on a number of projects over the years in or around the London area. They are a great partner with their links in the energy industry which allows me the time to focus on the construction side of my projects.