Gas Meter Replacement FAQ

This all depends on the type of gas meter you have, but it can range from 10 to 25 years. Your energy supplier should send you a letter informing you that your meter will need to be upgraded to a more modern model.

If there is a potential fault with your gas meter, there are a number of things you can do. Firstly, you should call your gas provider who can help to identify the cause of the problem. If you identify the issue yourself, make a note of the readout on your gas meter, then switch off any l appliances that use gas, such as your cooker. After waiting 24 hours, check to see if the reading on the gas meter has changed. You can also compare your recent bills to see if there is a significant increase in price than previous bills.

Every gas meter has a period of certification, which is essentially a ‘best before’ date. After this period, it is recommended that your meter is replaced, even if it isn’t faulty. Different meter types have different certification periods, this can range from anywhere between 10 and 20 years. Your gas provider should notify you when your certification period has ended, and provide you with options to have the meter replaced.

You may be able to have your gas meter replaced for free, depending on your supplier. There may be a small administrative charge applicable, but you should contact your supplier in the first instance

Yes, a smart gas meter is a replacement for a conventional gas meter, if the certification on your gas meter has lapsed you can have your meter replaced with a smart meter. Installation of a smart meter is optional and you can opt for a more conventional meter.