Water Connections Made Simple
With over 30 years’ experience in the utility industry, we understand how crucial it is to have your water supply ready at the right stage of your build, whether it’s a new development, single home or commercial site. That’s why we take care of the entire process, from the initial application to the final connection, giving you a seamless service without the hassle of dealing with multiple parties.
We can help with:
- Temporary water supplies for building sites
- Road closures and underground inspections
- Guidance on pipework installation and compliance
For more information about our water connection service, call our utility experts on 0330 123 2255 or alternatively scroll down to find out more.
The water connection process
- Application – We handle it for you
- Design and quotation – Transparent pricing and advice on connection requirements
- Payment – Straightforward, with no hidden fees
- Site visit – Courtesy inspection by our team
- Water regulations inspection – Ensures compliance with Water Supply (Water Fittings) Regulations 1999
- Connection – We arrange the final connection with minimal disruption
Your new water connection in just 3 simple steps
We understand your time is valuable. That’s why we’ve streamlined the process into three easy steps:
- Apply – Download our application form, complete it and send it back to us. Our design engineers will review the details and begin creating your connection design and quotation.
- Review your quote – Once your design and quote are ready, we’ll send them to you. Each quotation comes with an expiry date, so be sure to respond in time.
- We get to work – After you accept the quote and make payment (as agreed), we’ll begin your water connection. Your account manager will keep you updated every step of the way.
New water connection FAQs
What does getting a new water connection involve?
If your property is close to an existing water main (usually located in a nearby street and already serving other customers), you can arrange a new connection through your local water company, a water retailer, an SLP (Self-Lay Provider) or a new appointee. We can help with the entire process, managing the service from start to finish.
In most cases, your chosen provider will install a communication pipe (also called a service pipe) from the boundary of your property to the nearest water main in the street. You’ll usually be responsible for installing the section of pipe that runs within your property boundary up to the point where it meets the street.
If there’s no water main nearby, or if your project involves building a new street, then a new main may need to be laid, or an existing main extended. This process is called a water mains requisition, and your provider can handle it for you.
You can also request a new water connection for a property that already has a supply, whether to renew an old connection or to separate a shared supply pipe.
What is a domestic water connection?
If you’re the owner or occupier of a property you can ask for a new water that will be used for domestic purposes. This includes:
- Washing (washing machines, dishwashers etc)
- Cooking
- Sanitary facilities (toilets, bathrooms and showers etc)
What is a non-domestic connection?
If you are the owner or occupier of a commercial property, you can ask for a new water connection to be used non-domestic purposes. This includes:
- Commercial or industrial use
- An outside garden tap
- A swimming pool
Why choose Crown Energy?
End-to-end service
From site surveys to water regulations inspections and connections, we support you throughout the whole connection service, providing advice and support whenever required.
Single point of contact
Your dedicated account manager will handle all communications with relevant third parties, navigate regulatory requirements and coordinate every aspect of the job to simplify the whole process.
Expert utility project management
We handle the complexities of water connections, disconnections and meter installations – managing every moving part so you don’t have to.
Established partnerships
Our well-established relationships with utility providers, local authorities and specialist contractors enable us to streamline approvals and deliver faster, more efficient turnaround times.
See how we can help with your water connection
Call our utility experts today on 0330 123 2255 and find out how we can get you connected quickly and hassle-free.